Shipping&Payment
We provide global shipping
Standard delivery time is between 5-7 working days, Monday through Friday 10am to 4pm Eastern Standard Time. We do not process on the weekends or holidays. Usually the orders can be shipped out within 48 hours after getting the payment not including the weekends or holidays. Please plan in advanced accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 48 hours before you need it! It's always best to give yourself at least a 2 weeks cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
All orders can be choosed to be shipped out according to fast and safe rule. So as for the different country, there are different warehouse and shipping way to delivery the hair.
SHIPPING METHODS
USA customers order
We ship orders from USA via UPS,the shipping time is 5-7 working days.We provide free shipping.
Non-USA Customers Orders
1.Europe/Canada/UK:Usually the orders will be shipped by DHL,It takes 3-6 working days arrive free shipping.
2.Africa:SA Customers order can be shipped via DPEX/Aramex. The customer will get the hair within 4-10 working days.
3.Other Remote: The logistics company needs to charge the corresponding shipping cost, according to the weight of the order.
Payment:
We accept the following payment methods:
PayPal, We accept payment method: Paypal, and any credit card can connect to pay with Paypal, such as: MasterCard, Visa Credit Card, American Express, Discover
Payment of PayPal:
1. If you have a PayPal account, then choose the PayPal to complete the payment directly
2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.
Note: Choose the PayPal payment, you can choose your country currency, we accept all the currency.
Payment Of Credit Card:
1. If you click MasterCard, Visa Credit Card, American Express, Discover payment directly, you will be redirected to the PayPal website, then choose the payment method again, and fill in your card information to complete the payment.
2. You click the PayPal&Credit, you will be redirected to the PayPal website, the one is PayPal payment, the other one is Pay with Debit or Credit Card payment. Choose one to complete the payment.
please contact our customer service to help: upgradeuhair@upgradeuhair.com
Here is one quick way to go through your order:
1. Choose the hair you want and email us all the details about your order,
such as the hair type, the length, the pack you want, and price, and your details of your address to our customer service email: upgradeuhair@upgradeuhair.com
2. Any questions, just feel free to contact us! Always waiting for U.